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mytat3
 Post subject: Email Scan cannot be turned on
PostPosted: Wed Sep 23, 2009 3:23 pm 
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Joined: Wed Sep 23, 2009 3:07 pm
Posts: 1
Why would the Email Scan cannot be turned on, even the option "Run when Windows starts (Recommended) is checked (enabled) ? Please help.

Thank you in advance.
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Alice Liang
 Post subject: Re: Email Scan cannot be turned on
PostPosted: Wed Oct 14, 2009 5:58 pm 
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Joined: Wed Sep 17, 2008 2:37 pm
Posts: 16
Hello,

I am sorry for the delay.

Can you please send us the Email Scan log to us? Go to Tools--Log Viewer--Email Scan (in the left pane of Log Viewer), and then click Export. Send the exported Email Scan log to us for analysis.

Thanks for your support！

Regards,

Kingsoft Overseas Department
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